1. Exchange Policy:

    • Customers have the right to exchange unused products.

    • The product must be in its original condition, packaged with all original tags.

    • Exchanges are allowed within seven (7) days from the date of receipt.

  2. Return Policy:

    • Customers may return products within fourteen (14) days of receiving the shipment.

    • The product must be in its original, unused condition.

    • All goods must be returned in their original packaging with all components included.

    • Opened, used, or damaged products cannot be returned.

  3. Refunds:

    • Refunds will cover product costs only, excluding shipping or handling fees.

    • Refunds are processed within seven (7) to fourteen (14) business days.

  4. Reporting Product Defects:

    • Any defects or damage must be reported within 48 hours of receiving the product.

  5. Return and Exchange Procedures:

    • Contact our customer service or send an email with your order details to initiate a return or exchange.